Smith Metal Products strives to maintain a fanatical
focus on our customer. We begin with the attitude that
we are not simply supplying components, "we are
in the business of making our customers successful".
We
are proud of our compliance with the International
Quality System Standard ISO 9002.This standard encompasses
all phases of the manufacturing process. Our controlled
documentation system assures you of consistent set-up
and quality on every production run.
Quality
Policy
SMP
is committed to the following:
- This
quality policy is understood, implemented and
maintained throughout the Smith Metal Products
organization.
-
Smith
Metal Products is dedicated to exceed customer
expectations by providing on time delivery and
defect free products.
-
Our
customers are our most important business partners,
we will adapt to their needs at all times in an
environment of continuous improvement in all phases
of our business.
- Smith
Metal Products will set and monitor quality
objectives to assure continuous improvement in all
phases of our business.
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